Chatwoot
customer-service support
Open Source
Self-Hosted
Open-source customer engagement platform
Pricing model:
open-source Free tier: Self-hosted free
Pros and Cons
Ventajas
- + Open-source
- + Omnichannel (web, WhatsApp, email)
- + Self-hosted available
- + Integrated chatbots
Desventajas
- - Fewer features than Intercom
- - Requires setup
Casos de Uso
- Customer support
- Live chat
- Ticket management